Shipping Policy

Effective Date: July 30, 2026

Thank you for shopping with Kashmir Organics. We are committed to delivering fresh and premium-quality products safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, seasonal harvests, or promotional events, processing times may be slightly longer.

2. Delivery Timeline

Estimated delivery times are as follows:

Jammu & Kashmir: 2–4 business days
Major Metro Cities: 3–6 business days
Other Locations Across India: 4–8 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer free shipping on selected products or promotional offers from time to time.

4. Fresh Produce

Fresh fruits are packed with great care to maintain quality during transit. Since these are natural products, slight variations in size, colour, or appearance may occur and should not be considered defects.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation via email, SMS, or WhatsApp (where applicable) along with tracking details so you can monitor your shipment.

6. Delivery Attempts

Our delivery partners will make reasonable attempts to deliver your order. If delivery cannot be completed due to an incorrect address, recipient unavailability, or failure to respond, the shipment may be returned or cancelled. Additional shipping charges may apply for re-delivery.

7. Address Accuracy

Please ensure that your shipping address, contact number, and PIN code are correct before placing your order. Kashmir Organics is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Damaged Packages

If you receive a package that appears damaged or tampered with, please inspect the contents immediately. If the product is damaged, contact our customer support within 48 hours of delivery with your order details and clear photographs of the product and packaging.